At 22two, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have under Philippine law.
At a Glance
Every piece of data transmitted between your device and 22two is protected by industry-standard 256-bit SSL encryption — the same level used by major Philippine banks.
22two processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission.
As a 22two player, you have the right to access, correct, delete, and port your personal data. You can exercise these rights at any time by contacting our Data Protection Officer.
22two does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data stays within the 22two ecosystem.
We only keep your data for as long as necessary to fulfil the purposes outlined in this policy or as required by Philippine law. Data is securely deleted when no longer needed.
In the unlikely event of a data breach affecting your personal information, 22two will notify you and the National Privacy Commission within the timeframes required by RA 10173.
22two ("we," "us," or "our") operates the online casino and gaming platform accessible at https://22two.one (the "Platform"). We are committed to protecting the privacy and personal data of every Filipino player who uses our services.
This Privacy Policy describes how 22two collects, uses, stores, shares, and protects your personal information when you access or use the Platform. It also explains the rights available to you under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and how to exercise those rights.
By registering for a 22two account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.
22two collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
| Data Type | Examples |
|---|---|
| Full legal name | First name, middle name, last name |
| Date of birth | Used to verify 21+ age requirement |
| Contact details | Email address, mobile number |
| Address | Residential address in the Philippines |
| Government ID | SSS, PhilHealth, Passport, Driver's Licence (for KYC) |
We collect financial information necessary to process deposits and withdrawals, including GCash account details, PayMaya / Maya account details, bank account numbers (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details. We do not store full card numbers — payment data is tokenised and handled by our certified payment processors.
We record all deposits, withdrawals, bets placed, games played, bonus usage, and account balance history. This data is required for regulatory compliance, dispute resolution, and responsible gaming monitoring.
When you access the 22two Platform, we automatically collect technical data including your IP address, device type, operating system, browser type, session duration, pages visited, and referring URLs. This data helps us maintain platform security and improve the user experience.
If you contact 22two customer support, we retain records of those communications — including live chat transcripts, email correspondence, and support ticket history — to resolve disputes and improve our service.
22two collects personal data through the following means:
22two uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, 22two processes your personal data on the following legal bases:
22two does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data only in the following limited circumstances:
We engage trusted third-party service providers to assist in operating the 22two Platform, including payment processors (GCash, PayMaya, and Philippine banking partners), KYC and identity verification providers, cloud hosting and infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with RA 10173.
22two may disclose your personal data to Philippine government authorities, regulatory bodies, law enforcement agencies, or courts where required by law, court order, or regulatory directive — including disclosures required under the Anti-Money Laundering Act (AMLA) and applicable gaming regulations.
In the event of a merger, acquisition, or sale of all or part of 22two's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. You will be notified of any such transfer.
The 22two Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather analytics data. The types of cookies we use include:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential | Session management, login authentication, security | Yes |
| Functional | Remembering your preferences (language, display settings) | No |
| Analytics | Understanding how players use the Platform to improve it | No |
| Marketing | Delivering relevant promotional content (with consent) | No |
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core features of the 22two Platform, though some personalisation features may be limited.
22two retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 22two:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with RA 10173.
22two implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
While 22two takes all reasonable steps to protect your data, no electronic transmission or storage system is completely secure. You are also responsible for maintaining the security of your 22two account credentials. Please notify us immediately at [email protected] if you suspect any unauthorised access to your account.
The 22two Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and return any deposits in accordance with applicable regulations. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.
22two reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When we make material changes, we will notify you by posting the updated policy on the Platform and, where appropriate, by sending a notification to your registered email address.
The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of the 22two Platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 22two, please contact our Data Protection Officer (DPO):
You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have been violated. For more information on your rights, visit the NPC's official resources.
For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page or contact support at the address above.
Your Data Is Safe With Us
Now that you know how 22two protects your personal data, join hundreds of thousands of Filipino players on the platform. Register securely, deposit via GCash or PayMaya, and enjoy your favourite games. Must be 21 or older to play.