Gaming should be fun — a form of entertainment, not a source of stress or financial hardship. At 22two, we are committed to giving every Filipino player the tools, information, and support they need to stay in control and play responsibly.
Our Commitment
22two takes responsible gaming seriously. We know that for the vast majority of our players across Manila, Cebu, Davao, Quezon City, and Makati, online gaming is a fun pastime — a way to unwind after a long day or enjoy a bit of excitement on the weekend. And we want to keep it that way.
But we also recognise that gambling can become problematic for some individuals. Problem gambling affects not just the player, but their families and communities too. That's why 22two has built a comprehensive responsible gaming framework that gives players real control over their gaming activity — not just a checkbox on a registration form.
Every tool on this page is available to all registered 22two players, free of charge, directly within your account settings. No waiting periods, no complicated processes — just straightforward controls that put you in the driver's seat.
"Gambling is addictive. Know when to stop."
— PAGCOR Responsible Gaming Advisory
Player Controls
All of these tools are built directly into your 22two account. Access them anytime from your account settings — no need to contact support for most controls.
Set a daily, weekly, or monthly cap on how much you can deposit into your 22two account. Once set, limits take effect immediately and can only be lowered instantly — increases require a 24-hour cooling-off period.
Define the maximum amount you're comfortable losing within a set period. When you reach your loss limit, 22two will automatically prevent further play until the limit period resets or you adjust your settings.
Set a maximum session duration. You'll receive an on-screen reminder when you're approaching your limit, and an automatic logout when the time is up — helping you keep track of how long you've been playing.
Enable periodic pop-up notifications during your gaming session showing your net win/loss and total time played. A quick reality check can make a big difference in keeping your gaming in perspective.
Need a short pause? Use the "Take a Break" feature to temporarily suspend your 22two account for 24 hours, 7 days, or 30 days. During this period, you cannot log in or place bets.
For more serious concerns, self-exclusion allows you to permanently or long-term exclude yourself from 22two. Once activated, self-exclusion cannot be reversed during the exclusion period — no exceptions.
Serious Support
Self-exclusion is the strongest responsible gaming tool available on the 22two platform. If you feel that your gambling has become unmanageable, or if you simply want a longer break, self-exclusion gives you a firm, enforceable boundary.
When you activate self-exclusion on 22two, the following happens immediately:
Your 22two account is immediately suspended. You will not be able to log in, place bets, or access any gaming features for the duration of the exclusion period.
All promotional emails, SMS messages, and push notifications from 22two are immediately halted. We will not contact you with gaming offers during your exclusion period.
Any verified balance in your 22two account at the time of self-exclusion will be returned to your registered payment method (GCash, PayMaya, or bank account) within the standard processing timeframe.
Self-exclusion cannot be reversed, shortened, or bypassed during the active exclusion period. This is intentional — it's designed to give you a genuine, enforceable break from gambling.
To request self-exclusion, contact 22two support at [email protected] or use the self-exclusion option directly in your account settings.
Am I at Risk?
Answer honestly. If you find yourself saying "yes" to several of these questions, it may be time to use one of 22two's responsible gaming tools or seek professional support.
Do you spend more money on gambling than you originally planned?
Have you ever borrowed money or sold belongings to fund gambling?
Do you feel restless or irritable when you try to cut down or stop gambling?
Have you lied to family members or friends about how much you gamble?
Do you gamble to escape problems, stress, or negative feelings?
After losing, do you feel a strong urge to return and win back your losses?
Has gambling ever caused serious problems in your relationships or work?
If you answered yes to 3 or more:
Consider activating a deposit limit, taking a break, or reaching out to 22two support. You are not alone — help is available. Contact us at [email protected].
Age Restriction
In accordance with Philippine gaming regulations, the 22two platform is strictly for players aged 21 years and older. This is not just a policy — it is a legal requirement that we enforce rigorously.
Every 22two player must complete identity verification with a valid Philippine government-issued ID before withdrawals are processed.
Your date of birth is verified during registration and again during KYC. Accounts found to belong to under-21 players are immediately closed.
Any attempt to circumvent the 21+ age requirement will result in permanent account closure and forfeiture of any balance, as required by Philippine law.
Play Smart
Only gamble with money you can afford to lose. Treat it as entertainment spending — like a night out in BGC — not as a way to make money.
It's easy to lose track of time when you're enjoying a game. Use 22two's session timer to keep your gaming sessions short and enjoyable.
The best gaming sessions are the ones where you're playing for entertainment. If it stops being fun, it's time to take a break — no questions asked.
If gambling is causing stress at home or at work, talk to a trusted friend, family member, or professional counsellor. You don't have to deal with it alone.
Play Responsibly
22two is built for Filipino players who want great entertainment with full control. Set your limits, play your favourite games, and know that 22two has your back every step of the way. Remember: 21+ only, and always play within your means.